I am traveling from the US(I am a senior lady, a US resident of many years) to give lectures in Chennai and Bangalore, with a very tight schedule, which barely allowed me time to rest between events, to have meals at proper times, etc. A friend recommended The Taj Clubhouse Hotel at Chennai as a quieter, laid-back, yet fully equipped hotel that would meet my needs for staying in my room for long periods of time, order in room dining, and be relieved of caring for my own laundry and other needs. The excellent wifi and business printing services, done with lightning speed, really saved my lectures, since the printouts were delivered in a timely manner. I had unfortunately developed a stomach ailment and also have regular food allergies, and was really grateful for the chef at the restaurant downstairs as well as in room dining staff for fully understanding and remembering my needs and serving me just right. The front desk was very quick and responsive at all times, laundry was prompt, and all of my needs were satisfied. I also used the car service once, and that was good. But the biggest bonus was front desk staff member Ujjval, who gave me a free upgrade the night that I arrived, so I had a super lovely deluxe room. Ujjval made sure that I would be taken care of in every possible way by the entire staff. Being slightly sick and with many needs, this made my experience a life-saving one. Ujjval also enrolled me TataNeu for discounts. All in all, Ujjval enabled a first class stay at a lovely old fashioned hotel, with every modern amenity. I highly applaud him for his initiative and helpfulness. Please reward him accordingly. Also, At first I found some things confusing, and I needed some things tailored to my needs as. a physically somwhat disabled senior, and also had some opening trouble with wifi on my apple computer, but the respective staff quickly took care of everything. The staff and service are excellent. room service was also good. thanks for a lovely stay.
Indira
Januari 2025
Dear Team Taj, I wanted to take a moment to share my appreciation for the wonderful experience during my recent stay. To be honest, I had previously encountered a not-so-great experience at Taj, which led us to stop visiting for a while. However, during this trip—since Leela was fully booked—we decided to stay at Taj again. And I’m so glad we did. The hospitality this time truly exceeded expectations. I had an upset stomach due to a chicken grill spaghetti dish, but the care and attention I received from the chef and the duty manager made all the difference. They ensured every meal that followed was suitable for my condition and even thoughtfully included buttermilk with each order. I genuinely felt cared for. Thanks to this experience, Taj has won me back. I look forward to being a regular guest again.
Raman
April 2025
Nice location, easy to get grab and close walk to the mall. Good breakfast with lots of options. In room dining also good quality. Staff were very helpful and attentive. Nice welcome gift and departure gift too, was a nice touch.
Molly
Februari 2025
This hotel was absolutely amazing. The staff were so courteous, so helpful and really professional people. Always wanting to help you. They were so polite . A very good location for the city . We were there for the T20 cricket and only cost us 200 rupees for a Tuk Tuk to get us there so the ideal location for that aswell. Plenty of restaurants, food was good. Gorgeous rooftop pool which was fabulous. So impressive it really was . Very helpful girl called Rose who was very good to us.
Jane
Januari 2025
1. The property is located at the best possible location. 2. Though its location and general demeanour is fit for business executives, I saw a lot of families - some for the Marghazhi music season and also marriages. 3.The front desk, General assortment of food in the main restaurant, The local classical music to coincide with the music season, special Santa act of X’mas was quite noticeable and appreciated 4. It was a nice gesture to have sent a piece of cake to celebrated arrival of the new year ( to every room)
Vedanarayanan
Januari 2024
Could not find a fault, room large and everthing was spit in: bed, AC, bathroom, quiet, spacious and most courteous and thorough room boy JOYJIT. Check in smooth, food excellent served and led by professional team led by Mr Khan.
Anwer
November 2024
The room was cozy, with all amenities and well maintained. The breakfast spread was mind blowing and the taste was awesome. The staff present at the buffet were always smiling and gave the guests the best experience.
David
Februari 2025
Stayed here many times. This January 2024 twice;8 to 11th and 29 to 1 February. The food and bar superb. Truly excellent quality of food Room cleaning 5 star
Gareth
Februari 2024
I had an absolutely wonderful stay, and the staff made all the difference! From the moment I arrived, I was greeted with warmth and professionalism. The team of Ahana and Ujjwal was incredibly helpful. I truly appreciate the exceptional service and hospitality of Ahana and Ujjwal .Thank you to the entire team for your hard work and dedication!" Throughout my stay, every staff member I encountered was friendly and attentive .
Santhosh
Maret 2025
Everything ! Excellent location close to Spencer Plaza. Room was spacious and very comfortable indeed. Breakfast was an ample buffet with healthy choices in abundance. Dinners were excellent also in both restaurants on site.
Alec
Januari 2025